Customer Service Pledge

Interconn Resources promises to provide you with consistently great natural gas service that exceeds your expectations. Interconn understands that our business starts with you, the customer. We recognize that consistently great customer service is the key component for a solid foundation.

We will

• Always conduct our business with honesty and integrity.
• Be available when you need us.
• Provide courteous, respectful, and personalized attention.
• Have you speak with a person 99.9% of the time - not voicemail.
• Tailor all services, including invoicing, purchasing, and pricing to meet your individual needs.
• Provide timely and useful industry information.
• Provide personal and regular onsite visits that fit your schedule.
• Listen and work with you to achieve creative solutions.
• Continue to invest in employee development to enable multiple employees to assist you.
• Be flexible and agile to make prompt decisions.

If you do not experience this consistently great service please contact our Chief Customer Care Officer, Tad Templeton or our CEO, Kevin Stump at 1-888-241-6855.

Thank you for doing business with us. We appreciate being given the opportunity to serve you.